Our Privacy Policy
Last Updated on July 11, 2025
Introduction
At Billbxa, operated by Billbox AI Innovations Private Limited, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit, access or use our website (https://www.billbxa.com), or our mobile application “BillBxa” or any services, features, or communication channels offered by Billbox AI Innovations Private Limited, including but not limited to interactions via WhatsApp, email, and other messaging or digital interfaces (collectively, the “Platform”). By visiting or using the Platform and providing your information, you agree to be bound by this Privacy Policy, along with our Terms of Use. If you do not agree with these terms, please do not access or use the Platform.
Our Approach
Billbxa is an AI-powered expense management platform created to simplify and streamline the organization of your bills and financial data. We aim to deliver real value to individuals and businesses by enhancing accuracy, saving time, and ensuring your data remains secure.
Information We Collect
When you use our Platform, we collect information that you provide through your act of accessing, visiting, or using the Platform. This includes personal data such as your name, date of birth, phone number, email address, postal address, and profession, typically collected during sign-up or while using our services. We also collect documents and files that you upload, such as bills, receipts, or invoices, and extract structured data from them using automated tools. This may include the biller’s name, invoice number, transaction amount, GSTIN, tax details, and date. In addition, we collect device-related data such as IP address, browser and operating system type, device identifiers, usage logs, crash reports, and approximate location. We may request access to your camera for scanning bills, and to your gallery or file storage to enable uploading or downloading documents. With your explicit permission, we may also access your SMS inbox or email content solely for the purpose of auto-fetching expense-related messages to enhance your experience.
How We Use Your Information
We use the information we collect to deliver our core services, including account setup, data extraction, bill organization, statement generation, expense classification, and report creation. Your information also helps us to personalize your experience, provide customer support, send service-related updates, improve system performance, and develop new features. Additionally, we may use anonymized or aggregated data for analytics and research, ensuring that you cannot be personally identified from such data.
Third-Party Sharing
We do not sell your personal data to anyone. However, to provide certain features and fulfill our services, we may share your information with trusted third parties such as cloud storage providers, analytics partners, document parsing vendors, or identity verification services. If you choose to link your profile with a chartered accountant or another authorized advisor, we may share your bill data with them, strictly based on your consent. We may also disclose your information to government authorities or law enforcement agencies when legally required to do so, or to partner platforms in connection with cashback, rewards, or referral campaigns, again only with your prior consent.
Data Security
We take the protection of your data seriously and have implemented appropriate technical and organizational measures to secure your information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted communication protocols, secure server environments, role-based access controls, and regular system audits. Despite our best efforts, no system is entirely immune to risk, and you acknowledge the inherent limitations of data transmission over the internet. We encourage you to use strong passwords and maintain the confidentiality of your login credentials at all times.
Your Rights and Choices
We strive to ensure that the personal information we hold about you is accurate and up to date. You have the right to access your personal information, request corrections, or delete your account entirely. Requests to exercise any of these rights can be sent to our support email, Please note that withdrawing consent for core features may affect your ability to use certain functionalities of the Platform.
Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to this Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other reason. Please check our Privacy Policy periodically for changes. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates. Continued use of the Platform after any updates constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, you may contact us at: Email: support@billbxa.com
Address: Billbox AI Innovations Private Limited, 443–444, Lower Ground Floor, Double Storey, Rajender Nagar, New Delhi – 110060, India