Terms of Use
Last Updated on July 11, 2025
Introduction
These Terms of Use (“Terms”) govern your access to and use of the BillBxa platform, which includes the BillBxa mobile application, the website at www.billbxa.com, or any other digital service or communication channel offered by Billbox AI Innovations Private Limited, such as WhatsApp, email, or other supported interfaces (collectively referred to as the “Platform”). The Platform includes any one or more of the above channels individually or collectively, depending on your mode of access. By accessing or using the Platform in any manner, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with these terms, please do not access or use the Platform.
Platform Purpose
BillBxa is an AI-powered expense and bill management platform developed to help individuals and professionals upload bills, generate reports, organize expenses, and optimize tasks such as tax filings, reimbursements, and financial reporting.
Registration and Eligibility
To access certain features of the Platform, you may be required to register. You agree to provide accurate, complete, and current information during registration and to keep your information updated. Registration is a one-time process, and previously registered users must use their original credentials. By registering, you represent and warrant that: You are of legal age and capacity to enter into a binding agreement; If you are a minor, your access is authorized by a legal guardian who accepts these Terms; You will not use another user’s account without express permission; You will immediately notify us of any unauthorized use or security breach. We reserve the right to refuse, suspend, or terminate registration at our sole discretion.
User Obligations and Responsibilities
By using the Platform, you agree to: Use the Platform only for lawful and authorized purposes; Provide accurate, complete, and up-to-date information; Maintain the confidentiality of your login credentials; Be solely responsible for all activity that occurs under your account; Not upload or transmit any content that: Is false, misleading, fraudulent, or infringes on third-party rights; Contains nudity, sexually explicit material, hate speech, or offensive imagery; Includes viruses, trojans, ransomware, spyware, or any other malicious code; Violates applicable laws or regulations; Disrupts the Platform, its services, or its infrastructure.
Liability for Misuse: If you upload, transmit, or share any content or engage in any activity that harms the Platform, our systems, or other users—whether through malware, unauthorized access, or illegal use—you will be held fully responsible for any resulting damages, investigations, claims, or penalties. We reserve the right to restrict, suspend, or terminate your access and take appropriate legal action.
4.1. Conditions to Use: The Platform is provided on a best-effort basis. We will make reasonable efforts to ensure uninterrupted access without undue delay or disruption. By registering, you may receive updates, promotional materials, or communications from us. You can opt out at any time via unsubscribe links, except for essential service communications. You acknowledge that use of the Platform involves transmission of Sensitive Information (including personal and contact details), which will be handled per applicable Indian IT security rules. You assume all responsibility for your access and any content downloaded or interacted with. We are not liable for exposure to malware or harmful third-party content.
Third-Party Tools and SDKs: The Platform may integrate with third-party tools or SDKs (such as for analytics, payments, notifications, or identity verification). Each of these may be governed by their own terms and privacy policies. We encourage users to review these policies separately, as we are not responsible for third-party failures, updates, or legal compliance. Device and OS Compatibility You are responsible for ensuring the compatibility of your device, internet connectivity, and operating system version with the Platform. We do not guarantee uninterrupted operation on jailbroken/rooted or outdated devices. We are not liable for any performance issues arising from such device configurations.
Prohibited Conduct: You agree not to: Provide false personal info, impersonate others, or use offensive usernames; Upload illegal, harmful, unsafe, or infringing content; Use copyrighted, trademarked, or proprietary materials without permission; Reverse engineer, copy, or exploit Platform components or data; Attempt unauthorized scraping, linking, or system access; Commit fraud, impersonation, or use deceptive practices; Upload viruses or disruptive code; Participate in surveys, schemes, or promotions without consent. Under no circumstance shall the Company be liable for any consequential, indirect, or remote loss that you or your associates may suffer.
Account Registration, Verification, and Management
You are responsible for safeguarding your account credentials and access across all supported channels. You must notify us immediately if you suspect any unauthorized access. BillBxa is not liable for any loss or damage arising from compromised account credentials. Authentication via SMS or WhatsApp During the registration process on BillBxa, users are required to provide a valid mobile number. An OTP (One-Time Password) will be sent to the entered mobile number via SMS for verification purposes. Users must enter the correct OTP sent via SMS within the specified time frame to verify their mobile number. Alternatively, users accessing the Platform via WhatsApp may be verified using a secure authentication flow initiated through the BillBxa WhatsApp interface, which does not require OTP. Failure to verify the mobile number through either method may result in an incomplete registration, and access to the app may be restricted until successful verification. By entering the OTP or completing the WhatsApp verification, users confirm that the mobile number provided is their own and that they have authorized BillBxa to use this number for verification purposes. BillBxa reserves the right to request a re-verification of mobile numbers at any point to ensure account security. Verified mobile numbers will be used for account-related notifications and communication purposes.
If you wish to delete your account, you may do so by writing to us at support@billbxa.com from your registered email address. Once verified, your request will be processed in accordance with our data retention and security policies. Please note that deleting your account is irreversible and will result in the loss of access to all associated data and services.
Use of Services and Generated Output
The Platform enables you to upload documents (e.g., bills, receipts, invoices) and receive structured data and reports such as: Expense summaries; Reimbursement or tax reports; Bill classifications or visual insights. While our technology is designed for accuracy, the final responsibility for verifying report completeness and compliance with third-party requirements rests with you.
Information and Content
User Information For the purpose of this Agreement, the term "Personal Information" shall mean and include, without limitation, personal details such as name, age, gender, date of birth, phone number, address, employment details, as well as photos or images of you, social media connections, details of the websites and shops you visit and your preferences.
"Technical Information" shall include, inter alia, log data, analytics code, etc., collected during your use of the Platform, including IP address, device identification, browser version, and usage patterns.
"Financial Information" includes transaction details, income and expense records, claim balances, bill metadata, bank account or card information, credit bureau data, and any other authentication information related to bill processing and financial activities on the Platform.
Collectively, these are referred to as “User Information.” We may also use aggregated Anonymous Information for analytics and optimization. You may refuse cookies or app permissions, but this may limit full functionality. Your Personal Information is stored securely with reasonable and industry level protections and shall only be disclosed as per applicable laws or court orders.
User Content: User Content refers to any content you submit, upload, or distribute via the Platform. You remain responsible for its authenticity, legality, and any consequences arising therefrom. You agree that any User Content shall not infringe third-party rights or contain unlawful content. Aggregated User Content may be accessed for Platform enhancement.
Company Content: Company Content includes all materials created or shared by the Company, its partners, or licensors, including text, graphics, tools, scripts, multimedia, reports, graphs, and statements. You are granted a limited, non-transferable license for personal use only. Commercial use or redistribution without written consent is prohibited. You may not remove any copyright or proprietary notices.
Linked Content: The Platform may contain links to third-party websites or advertisements. We do not endorse or control such Linked Content and are not liable for any consequences from accessing or relying on such content. Your only recourse is to discontinue usage if you encounter objectionable material.
Representations and Indemnification
By using the Services, you represent and warrant that: - You are 18 years of age or older and your use of the Platform shall not violate any applicable law or regulation; - You have fully read and understood these Terms and our Privacy Policy and consent to them; - You are responsible for all of your activity in connection with the Platform; - You shall comply with all local, state, national, and international laws and any industry-specific regulatory codes applicable to you; - You will not use the Platform for any unlawful purposes or in furtherance of illegal activities; - All information provided by you is true, accurate, complete, and not misleading.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, directors, contractors, employees, and agents against all claims, damages, losses, or legal expenses arising out of your breach of these Terms, violation of laws or rights, or misuse of the Platform. The Company reserves the right to assume exclusive defense in any matter subject to indemnification.
Warranties, Liability and Disclaimer
You acknowledge that: - The Platform is provided “as is” and “as available,” without warranties of any kind; - We do not guarantee error-free service or uninterrupted access, nor that defects will be corrected or that the service is virus-free; - We do not warrant the accuracy or reliability of content derived from third-party sources; - Commentary and tools on the Platform are for informational purposes only and not professional advice.
We are not liable for: - Inability to complete transactions; - Indirect, incidental, punitive, or consequential damages arising from use of the Platform; - Any delays, data loss, or system failures; - Service outages due to maintenance or events beyond our control (force majeure); - Losses arising from automated actions (e.g., OCR errors) or reliance on generated reports.
You understand that transmission over the internet is not completely secure. While we follow reasonable security practices, any data sent via the Platform may be intercepted by third parties.
Assignment and Termination
You may not assign or transfer your obligations under these Terms without our written consent. We may assign, subcontract, or transfer our obligations without notice.
We reserve the right to terminate your access to the Platform at any time, with or without cause. Upon termination: - Your account may be deactivated; - Information linked to your account may be deleted, subject to our Privacy Policy; - Provisions relating to ownership, liability, warranties, indemnities, and dispute resolution will survive. You may cancel your account by contacting us at support@billbxa.com
Entire Agreement and Severability
These Terms represent the entire agreement between you and Billbox AI Innovations Private Limited and supersede all prior discussions, understandings, and marketing materials, except in cases of fraud. If any provision of these Terms is deemed invalid or unenforceable by a court, the remainder will remain in full force and effect. We reserve the right to update or revise these Terms of Use at any time to reflect changes in our practices, technology, legal requirements, or for any other reason. Please check these Terms of Use periodically for any changes. Any updates will be posted on this page, and the effective date will be updated accordingly. Continued use of the Platform after any updates constitutes your acceptance of the revised Terms of Use.
Dispute Resolution, Governing Law and Jurisdiction
A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You and the Company agree that any cause of action arising out of or related to the BillBxa Systems must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.
These Terms shall be governed by and construed in accordance with the laws of India. All matters and disputes between the Company and you relating to the Terms shall be subject to the jurisdiction of the courts in Delhi. The Company hereby expressly disclaims any implied warranties or liabilities imputed by the laws of any other jurisdiction.
Notwithstanding the foregoing, any disputes arising out of or in relation to the Terms shall finally be settled under the rules of the Indian Arbitration and Conciliation Act, 1996 (and amendments thereof) (the “Arbitration Rules”) by a sole arbitrator appointed by the Company, in accordance with the Arbitration Rules. The decision of the arbitrator shall be final and binding upon the parties hereto. The seat of the arbitration shall be in Delhi and the language of the arbitration shall be English.
Notwithstanding the foregoing and without prejudice to the right of the Company to seek interim or provisional relief from the arbitration proceedings, the Company may, prior to the appointment of the arbitrator and even thereafter, seek interim or provisional relief, including but not limited to, a preliminary injunctive relief or restraint from a court of competent jurisdiction.